Hampton Inn Pittsburgh University Medical Center

There's nothing to not like. Free wifi, free breakfast bar, clean rooms, friendly staff, fast maintenance requests, very accommodating, quick to solve problems, excellent customer service, etc.

We only spent one night here. We were in town for a family member having an organ transplant. The staff was wonderful. One of the housekeepers overheard that we wouldn't have time for breakfast, and she made us to go bags. She told us we would need food to keep up our strength and get through the long day. She was a bright light in our day. The receptionist was also very personable and friendly. The room was clean, comfortable, and very cozy. One of my best hotel experiences!

Very clean. The breakfast was also very good. Staff were polite and very helpful. It was so close to the hospital. If it wasn't for the rain I would have walked back and forth.

Location

The hotel staff were amazing!! We really appreciated that they seemed to go above and beyond, despite undoubtedly being overworked during such a busy game weekend. Demonte in particular offered to bring pillows up to us when we requested more, depsite assuring him it would be okay if we went down to meet him. They just seemed to go above and beyond. Also, the shuttle and shuttle driver were more that accommodating for getting us where we needed to go, whether it be the trolly for game Sunday or the pickup/drop off at the market Square. He seemed like a great guy.